Returns & Exchanges
At zBTFD RECORDS, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags and protective sleeves are intact to prevent damage during transit.
- 3.Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.